Communication – Its Purpose in a Business Organization

Communication – Its Purpose in a Business Organization

The universal nature of communication has led to countries definitions of the term. Communication is a chameleon of a word changing the colour of its meaning with the speaker, the civil engineer thinks of roads and railways while the business concern thinks of correspondence. Haben (1985) defined communication as the process of creating and exchanging message within a network of interdependent relationship to cope with environmental uncertainty. In some government establishment and business organizations, communication is based on agreed symbols. According to Little (1968) “it is based on mutual exchange of thoughts, opinions or emotions that require presentation and reception resulting in common understanding all parts”. In other words, communication determines how effective planning, organizing, directing, controlling is going to be in an organization without effective understanding, sub-ordinates and supervisors are bound to clash. [Read more…]