Impact of Strategic Planning on Organizational Productivity

Impact of Strategic Planning on Organizational Productivity

What is Planning?

Akpala, Agwu (1990), states that planning establish the framework or boundaries within which people make decisions and carryout action in the future. It determines what is to be done in the future and to what end. He says that planning therefore, anticipates future events, problems and relationships and in this way it;

  1. develops a series of alternative approaches to guide action to wards desired goals, and then
  2. decides what to do it, and where to do it before action is taken.

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The Effect of Sales Force Motivation on Productivity

The Effect of Sales Force Motivation on Productivity

DEFINITION AND THEORIES OF MOTIVATION

Numerous definitions are given of the word motivation. Usually included in this definition are such words as – aim, drive, desire, motive, wishes, impulse, intention, objective and purpose. This word motivation comes from a Latin word “Moreve” which means to move (Rue and Byars 1977: 265). [Read more…]

The Concept of Budgeting and Budgetary Control

The Concept of Budgeting and Budgetary Control

There is a consensus among authors in order to arrest the business of the future. An enterprise must have vision of where it wants to be in future and accordingly draw up a strategic business plane. This long term plan are further broken down into shorter period and this shorter period set out a detail step by step procedure by which to attain the business objective. The aim and result of the planning is profit, which is also a yardstick for jugging the management performance. Profit planning especially in the short term is carried out by the use of budget by A.W. Wilmore (1973) is of the opinion that budgeting is a service faction assisting management to fill full her function and that budget did replace management but are completely intertwine with the process of management [Read more…]

Improving Customer Services Levels in Services Industries

Improving Customer Services Levels in Services Industries   

      Customer Services:    According to Kotler (2002: 444), services can be defined as any act or performance that  one party can offer to another that is essentially intangible and does not result in the ownership of anything. Edoga (1998) defined it as any activity, benefit, or satisfactions that is offer for sales, it is essentially intangible and does not result in the ownerships of anything.        [Read more…]

Bank Failure – Causes and Consequences (The Nigerian Experience)

Bank Failure – Causes and Consequences (The Nigerian Experience)

Bank Failure – If there is anything that all well-meaning stakeholders in the Nigeria banking industry look forward to, it is a banking sector that is healthy and stable. A banking sector where investors, depositors, operators, regulators, etc can after a hard day’s work, go to steep with all eyes closed and without the anxiety that before dawn something amiss will happens.

To a large extent that was the nature of Nigeria’s banking industry from independence in 1960 to the deregulation and liberalization of the industry, which started in the mid 1980s. Situations have drastically changed since the manifestation of rounds of bank failures that subsequently claimed the life of 37 banks from 1994 to 2003. [Read more…]